Introduction

North Tyneside Music Opportunities for Young People is a charity supporting music education for children and young people in and around North Tyneside. See our Welcome page for more details.

We take your privacy very seriously, and we respect your legal rights.

Our full Privacy Policy is available on our Google drive. It explains what personal information we may collect about you, why we need it, what we use it for, who we share it with, and how long we keep it.

We will only collect or hold your personal information with your consent, and we will treat it as confidential. We will handle and store your personal information in line with data protection law.

We will only ask you for personal information which is needed for the on-going operation of the charity, or to facilitate your interaction with the charity or our website.

We will only share your personal information with other individuals or organisations when it is necessary and relevant or where it is required or allowed under law. We will never sell your personal information to anyone.

We will never send you unsolicited emails or post.

As a Data Subject you have a right to request a copy of all the information we hold about you. This is known as a Subject Access Request (SAR). Please contact us if you wish to request this. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Our contact details are on our Contact page.

Complaints

If you have any concerns or complaints, please contact us as soon as possible and we will try to resolve them to your satisfaction.

If you are unhappy with our response, you may ask the Information Commissioner’s Office (ICO) to intervene. You can contact them via their website or write to them at: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; or call their helpline number: 0303 123 1113

Website visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time we may release non-personally-identifying information in an aggregate form, e.g. by publishing a report on trends in the usage of our website.

Some visitors to our website may choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. These are detailed in our full Privacy Policy on our google drive..

Comments

We ask visitors who comment on our blog to provide a name and email address. We also collect the visitor’s IP address and browser user agent string to help spam detection. If you use a Gravatar profile then, after approval of your comment, your Gravatar profile picture may be visible to the public in the context of your comment. The Gravatar service privacy policy is available here.

Mail list

We collect the name, email address, and (optionally) home address and age range, of those who wish to receive our mail bulletins (issued using Mailchimp). Mailchimp is owned by Intuit and their privacy policy is available here.

Online donations

Our online donation facility uses Donorbox and Stripe to allow safe and convenient online donations from our supporters and well-wishers. This requires us to collect your name, email address, home address, and payment method.

If you use a credit card, either directly or via Google-Pay, Donorbox and Stripe will store the credit card type (eg Visa/Mastercard) and last 4 digits of your credit card number. Your full payment details are only held for the period of the transaction.

Details of the cookies used by Donorbox and Stripe can be found in our Cookie Declaration. The Donorbox privacy policy can be found here, and the Stripe privacy policy can be found here.

In each case, we only collect such information as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with our website. We do not disclose personally-identifying information other than as described below.

Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities, including those detailed above.

Digital Services

Our website uses digital services provided by 3rd parties (known as “apps” or “plugins”) for a variety of functions such as: anti-spam protection; protection from malware, virus and cyber attack; website traffic analysis. Some of these collect and store your IP (Internet Protocol) Address which is a numerical label such as 192.0.2.1 assigned to a device connected to a computer network and can be considered as personal information because it can identify your device and your location.

Cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Details of the cookies used on our website can be found in our Cookie Declaration. To change your cookie consent settings, just click on the round black circle with white paperclip symbol at the bottom left of any page.

If you deny the use of cookies, then you will not be able to interact with some of the pages of our website e.g. you will not be able to leave a comment on a blog post; you will not able to join our mail list; you will not be able to use our online donation form; and you will not be able to see any embedded content from other websites. However, the rest of the website should work fine.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.